Thursday, April 1, 2010

T-mobile creates waste.

I have been a t-mobile user for some time now and I can't fucking stand their customer service. Wasteful employees in remote locations like New Mexico trying to help customers that have their shit together. I called today to get my phone bill resolved and find out how many minutes I have been using so I can lower my rates and whatnot.

Lo and behold they tell me I am not authorized to ask them about how many minutes I've been using because I am not the account holder, EVEN THOUGH I gave them the account holders name AND social security number.

Why do these people even have jobs?


  1. mom says to not waste your energy being mad about these things. but at least you're getting it out here.

  2. Tell mom things are gonna be ok.