Thursday, April 1, 2010

T-mobile creates waste.

I have been a t-mobile user for some time now and I can't fucking stand their customer service. Wasteful employees in remote locations like New Mexico trying to help customers that have their shit together. I called today to get my phone bill resolved and find out how many minutes I have been using so I can lower my rates and whatnot.

Lo and behold they tell me I am not authorized to ask them about how many minutes I've been using because I am not the account holder, EVEN THOUGH I gave them the account holders name AND social security number.

Why do these people even have jobs?

2 comments:

  1. mom says to not waste your energy being mad about these things. but at least you're getting it out here.

    ReplyDelete
  2. Tell mom things are gonna be ok.

    ReplyDelete